Return Policy

Lynk Pleasure 60 Day Return Policy

At Lynk Pleasure, our goal is to ensure your satisfaction.  Purchasing a product through lynkpleasure.com can be a major investment so we want to give you a full 60 days from the time of purchase to make a return.

If you are not satisfied with your purchase, as long as the item is unopened & unused we can provide a refund, exchange or store credit within 60 days of purchase.

Unfortunately, we are unable to accept opened or used items back due to health regulations and for the safety of our customers and employees.

Returns must be approved prior to shipping back. Any returns sent back without approval will be automatically rejected and disposed of.  We do not cover the shipping costs for returning an item.

At this time we are unable to refund shipping charges unless you return for store credit only.

Domestic returns for store credit only are eligible for a 100% refund including original shipping costs.  International orders do not qualify for a refund of shipping costs.

All returns go through a thorough inspection to ensure that the product is unused and in original packaging.

Any return sent back that has been opened or used will be hygienically destroyed.

Any product that has been returned without prior authorization will be destroyed without a refund.

If you want to return your Lynk Pleasure item for any reason, please get in touch with our support team through the contact us form or email at support@lynkpleasure.com.

Penis Pumps & Personal Fit Disclaimer

Penis pumps and vacuum erection devices are highly personal products, and individual experiences may vary based on anatomy, comfort level, technique, and expectations. While all pumps we sell are tested and inspected to ensure proper function prior to shipment, personal dissatisfaction or perceived lack of results does not indicate a product defect.

Because of the intimate nature of these products and strict state and health safety regulations, we are unable to accept returns or issue refunds for any penis pump or product that has been opened or used, unless the product is confirmed to be defective.

Returns based on the following example reasons are not eligible:

1. The product “did not work as expected”
   
2. The product was uncomfortable or not a good personal fit
   
3. The customer did not like the experience or results
   
4. The pump created suction but did not meet personal expectations
5. The pump sucked my scrotum into the tube.
   

If you believe your pump is defective, please contact our support team. We may request additional information, including photos or video, to help verify the issue and determine eligibility for a warranty replacement.

We encourage customers to carefully review product descriptions, instructional materials, and educational resources before purchase. Our support team is always happy to answer questions in advance to help ensure you choose the product best suited to your needs.

Lynk Pleasure Warranty Information

If you buy a product from this site, you'll automatically receive a 1-year warranty, with longer-lasting extended warranties available as an upgrade. 

Our warranties start from the day that you purchase your pump and last 1 year by default. To use your warranty, you just need to register your Lynk product online.  We recommend doing this as soon as you receive your package. 

You'll find full information on our warranty page.  

The warranty covers two main areas: protecting you against any manufacturing defects or malfunctions with any part of your item. 

With every Lynk product built to last, and heavily tested before sale, your warranty just provides an extra level of protection, including any necessary replacement parts.

There is no warranty on lubricants or other consumable products.